Purchasing Policy

PRODUCT SALES AND DELIVERY

Most orders are shipped within 1 week of receipt.  However, depending on demand for the product, some items may require up to six weeks for shipping.  You should allow additional times for the shipping of products from our warehouse to you.
 

CANCELLED ORDERS

Orders can be cancelled only prior to payment processing.  Orders that are being packaged for shipping, cannot be cancelled.  For all products please refer to your invoice or billing statement for the dedicated toll free number related to your purchase.  If you do not have the information available you may call 1-619-377-8920

  

BACK-ORDERS

If your order cannot be shipped within the stated delivery date, we will notify you of the expected ship date.  Your credit card will not be charged until your order is shipped.

  

30-DAY GUARANTEE ON RETURNS & EXCHANGES

We will gladly accept any return within 30 days, provided the item is in new or like-new condition (see Return Policy).  We will only issue a refund or send a replacement as needed once the item has been received in our warehouse.

  

NON-CONTINENTAL U.S. SHIPPING SURCHARGE

An additional $25 shipping surcharge is added for items sent outside of the Continental United States.